MetaCasino has a total of 5 VIP tiers – Bronze, Silver, Gold, Platinum, and Diamond. Loyalty points are earned on every bet placed, and your tier is determined by your monthly points total.
Benefits at each tier:
- Bronze (0–4,999 points): 5% monthly cashback and daily bonuses.
- Silver (5,000–19,999): 8% cashback, priority withdrawals, and exclusive free spins.
- Gold (20,000–49,999): 12% cashback, fast withdrawals (5 minutes), and a dedicated personal account manager.
- Platinum (50,000–99,999): 15% cashback, access to exclusive tournaments, and a birthday bonus.
- Diamond (1,00,000+): 20% cashback, unlimited withdrawals, VIP event invitations, dedicated support line.
You can also redeem points directly for bonus balance – 1,000 points = ৳100 bonus. Visit the "Rewards Center" in your account for full details.
MetaCasino's "Live Sports" As soon as you enter the section, you'll see real-time scores for all ongoing matches. Live updates are available for cricket, football, tennis, and 30+ other sports.
Live streaming eligibility criteria: The live video stream is free to watch if your account holds a minimum balance of ৳500 or if you've placed a bet within the last 24 hours.
During live betting, you can place bets while following the score in real time — odds change ball by ball, giving experienced bettors a real edge. Turn on push notifications in the MetaCasino mobile app to get instant alerts for every goal or wicket.
Setting up two-factor authentication (2FA) on MetaCasino is simple and gives your account the strongest possible protection. Just follow the steps below:
- Step 1: After logging in, click the profile icon in the top-right corner.
- Step 2: Go to "Security Settings" or the "Security" menu.
- Step 3: Find the "Two-Step Verification" option and tap "Enable".
- Step 4: You'll receive an OTP on your registered mobile number – enter it to proceed.
- Step 5: Once confirmed, 2FA will be activated immediately.
From that point on, every login will require both your password and a one-time OTP sent to your mobile. So even if someone knows your password, they still can't access your account. Recommendation: Keep your SIM card active at all times to receive 2FA codes on your mobile.
MetaCasino's cricket betting section is built with Bangladeshi cricket fans in mind. You can bet on all major tournaments worldwide, including BPL, IPL, and ICC events.
How to place a bet:
- In navigation "Sports Betting" or "Sports" Go to the menu.
- Select the "Cricket" section – a list of upcoming and live matches will appear.
- Click on your preferred match — you'll find 50+ betting markets including match winner, toss, top run-scorer, and over/under.
- Click on your preferred odds to add them to your "Bet Slip", then enter your stake and hit "Place Bet".
Minimum bet ৳50 and single bets can go up to ৳5,00,000. Since odds shift ball by ball during live matches, quick decisions are key.
Withdrawal speed at MetaCasino depends on your VIP tier and verification status. Standard timeframes:
- bKash / Nagad / Rocket: 15–30 minutes for standard members; within 5 minutes for Gold tier and above.
- Bank Transfer: 2–4 hours (on business days).
- Minimum withdrawal: ৳500. The maximum daily limit is ৳50,000 for regular members (unlimited for Diamond VIP).
To speed up withdrawals: complete KYC verification in advance, keep your payment method saved, and successfully process your first 3 withdrawals — future ones will be even faster. To withdraw bonus funds, the wagering requirement must be met — for more details, Financial Transactions See that page for full details.
Some details on MetaCasino can be updated directly, while others require assistance from our support team.
You can update this yourself:
- Profile photo, display name, email address, and preferred language.
- Adding or removing a payment method (verification required the first time).
- Notification preferences, password change.
This must be done through support:
- Changing your registered mobile number: OTP verification via your old number and submission of your national ID are required. This is typically completed within 24 hours.
- Full name correction: Submit your KYC documents to apply. Verification is completed within 48 hours.
To contact support, use live chat or email us at support@metacasino.ws. In your email, use the subject line "Profile Change Request".
MetaCasino's referral program is open to any active member in Bangladesh. Both you and your friend will be rewarded for every successful referral.
How to refer a friend:
- Log in to your account and go to the "Refer" or "Invite Friends" section.
- Copy your unique referral code or link.
- Share it with your friend — they'll enter this code when registering.
- Once your friend makes their first deposit, your account will receive ৳300 bonus and into your friend's account ৳200 extra welcome bonus will be credited.
Terms: The referred friend must deposit a minimum of ৳500 and complete account verification (KYC). Each member can refer up to 20 friends per month, with a maximum monthly referral bonus cap of ৳6,000.